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HelpDesk & Downloads


HelpDesk

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HelpDesk & Downloads


HelpDesk

Submit a New HelpDesk Support Inquiry

Click the button to submit a new issue for our review or reach us by phone at 561-314-7222 or 800-832-3274.


SUBMIT An edgeMED software change request

Click the button to submit a request to make a change or enhancement to the edgeMED software. 


Internet Speed Test

Run a speed test to accurately determine your Internet upload/download and latency rates.


SATISFACTION SURVEY

We are constantly pushing ourselves to get better and hope you continue to push us too. Click the button to share with us how we are doing and what we can do to improve your edgeMED experience.


Remote HelpDesk Support (TeamViewer)

Click the icon to connect to your support session.


Premium remote support

Click the icon to connect to your Premium software support session.


Secure Connectivity for edgeMED PM

Click the icon to download the secure connectivity software for edgeMED practice management. Instructions are below so you may easily install edgeMED on your own without any additional assistance needed. 

Password to open the web page: #install

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Satisfaction Survey


Customer Satisfaction Survey

Satisfaction Survey


Customer Satisfaction Survey

Your voice matters!

We are committed to providing the highest quality products and services to all of our customers and want to hear from you about your experience. Please let us know how we are doing by completing our customer service survey. Complete as much or as little information as you like.  All information is confidential and will be used to evaluate and improve our service in the future.


1. Overall, how satisfied or dissatisfied are you with our company?
2. Which of the following products and services do you presently utilize from edgeMED?
3. Which of the following words would you use to describe our products and services? Select all that apply.
4. How well do our products and services meet your needs?
5. How responsive have we been to your questions or concerns about our products and services?
6. How long have you been a customer of our company?
7. Would you likely recommend this company to a friend or colleague?
7. Would you likely recommend this company to a friend or colleague?
10. Your Name
10. Your Name