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HelpDesk & Downloads



HelpDesk & Downloads


Submit a New HelpDesk Support Inquiry

Click the icon to submit a new issue for our review or reach us by phone at 561-314-7222 or 800-832-3274.

SUBMIT An edgeMED software change request

Click the icon to submit a request to make a change or enhancement to the edgeMED software. 

Remote HelpDesk Support (TeamViewer)

Click the icon to connect to your support session.

Premium remote support

Click the icon to connect to your Premium software support session.

Internet Speed Test

Click the icon to run a speed test to accurately determine your Internet upload/download and latency rates.


We are constantly pushing ourselves to get better and hope you continue to push us too. Click the icon to share with us how we are doing and what we can do to improve your edgeMED experience.

Secure Connectivity software

Click the icon to download the secure connectivity software for edgeMED practice management. Instructions are below so you may easily install edgeMED without any additional assistance needed. 

Password to open the instructions page: #install