Greenway PrimeSUITE Provider | EHR + Practice Management System

Electronic Health Records


Greenway PrimeSUITE Provider | EHR + Practice Management System

Electronic Health Records

Ready. Set. Grow!

A Black Book #1 ranked electronic health record for customer satisfaction, the Prime Suite electronic health record is innovative and easy to use. The Prime Suite integrated electronic health record (EHR) and practice management (PM) system, combines powerful clinical, financial and analytics technology with customizable features so providers and administrators can document encounters, bill and report the way that works best for them. We deliver smarter solutions for smarter healthcare.



Our cloud-based Prime Suite EHR/PM is used by thousands of providers to improve care coordination, quality, cost-efficiency and satisfaction across physician practices, clinics and health systems nationwide, resulting in smarter solutions for smarter healthcare.


Delivering advanced IT to meet emerging care models, such as Accountable Care Organizations, and improve community health, the Prime Suite integrated EHR/PM solution helps providers of all types come together to provide coordinated, efficient and effective accountable care.


Physicians, nurses and other medical professionals are crucial members of the software development team. Their combined experiences and recommendations power Prime Suite functionality and the result is an EHR that providers actually use … and use well.

EHR Suite


Prime Suite is a single-database electronic health record software (EHR), practice management and interoperability solution that improves care, reduces errors and simplifies business processes.  

Pre-validated for patient-centered medical home (PCMH), Prime Suite offers better solutions for organizations of all sizes. With information at physicians’ fingertips, time spent with patients is more productive and is coded and billed effortlessly.



Winner of Intel's Innovation Award and a Gold Winner in design 100’s 2014 US Mobile & App Design Awards, Prime Mobile provides anytime, anywhere access to the information physicians need most from a patient's EHR. It's just a simple download away — from the Apple App Store for iPad and iPhone, the Google Play Store for Android smartphones and tablets or the Windows marketplace for Windows-based phones.

Prime Mobile provides convenient access to all the information you need from a patient’s Prime Suite electronic health record, so you can guide care no matter where you go.


Greenway Patient is secure patient web portal that enhances physician-patient relationships and offers self-service options in place of an office visit or phone call. Convenient services include appointment scheduling, preregistration, refill requests, bill pay and access to your own personal health record (PHR) from virtually any location. Plus, through the integration of Greenway Patient,  the Prime Suite EHR itself and Microsoft HealthVault, patients will be able to input their health histories and the latest changes to their condition. They control and choose who to securely share information with…from their family members to trusted caregivers.

Greenway Patient delivers a number of convenient and secure online communication capabilities that increase patient engagement and satisfaction while enhancing the practice’s productivity.



As consumer choice becomes an increasingly powerful force in the healthcare marketplace, it’s important to cultivate a stronger provider-patient relationship.

  • Appointments: Send information for scheduled appointments
  • Recalls: Remind patients to schedule future appointments
  • Labs: Inform patients of lab results
  • No-shows: Notify patients of missed appointments
  • Prescriptions: Notify patients when a prescription has been sent to the pharmacy
  • Birthdays: Send birthday messages to patients based on age and/or sex

Show patients that your care stretches beyond the office door. Automating communications, Link enables you to stay in touch with patients throughout the year. Improve care, communication, satisfaction, retention and revenue — without creating extra work for your staff.

community analytics


Community provides the data necessary for value-based program participation and financial and clinical performance measurement at the enterprise, practice, provider and patient level. Community’s three components — Community Analytics, Community Manager and Exchange — work with EHRs, practice management (PM) systems and health data registries to gather and analyze the data you need to care for patients and communities.

Community components:

  • Analytics is a visual analytics platform with accompanying physician dashboard that aggregates data from a clinical and financial data warehouse and gives you real-time visibility into key performance metrics including HEDIS measures and ACO measures.
  • Community Manager is a care management platform that allows you to manage care coordination staff workflow and intervene in patient care at the right time and place to optimize patient outcomes.
  • Exchange is a cloud-based clinical connectivity platform that enables providers to share clinical information between practices for a complete and current picture of an individual patient’s or whole population’s health.

Improving population health is a big goal, but Community makes Population Health Management possible for practices of any size.



Connected through Prime Suite, Exchange is an interoperability engine that allows seamless data exchange between your practice, other practices and the entire healthcare and stakeholder community, including ACOs and PCMHs.

Analytics for OUTCOMES

With little or no IT infrastructure investment, now you can easily and securely bring together pertinent patient data from our Prime Suite or other electronic health record (EHR) solutions to your practice and throughout whole healthcare communities. Analytics is a single access point to patient information across providers and better connects care delivery and ultimately improves both clinical and financial outcomes.


Certified EHR Technology | Physician Practice & Clinic EHR Solutions

Who We Serve


Certified EHR Technology | Physician Practice & Clinic EHR Solutions

Who We Serve


At Your Service

We understand the unique workflows and information needs of healthcare organizations. Our solutions and services are supporting care delivery by thousands of providers across more than 30 specialties and subspecialties. We empower you with solutions that are proven effective for your organization, yet flexible for you to easily adapt them to your way of delivering care.


Whether primary care or specialty, multi-site or solo practitioner, thousands of physicians and allied health professionals on the front lines of care delivery use edgeMED's services, every day, to improve the way they deliver effective, coordinated care. It’s a responsibility we take very seriously.



An accountable care organization, or accountable care community, is defined as a delivery reform model with the overall goal to improve care quality and reduce total cost of care to patients. It seeks to link provider reimbursements to quality metrics in order to achieve this goal. As a proposed pillar of community health merging ambulatory primary care with multi-specialty, hospital, rehabilitation and other healthcare entities and needs, accountable care organizations (ACOs) will be linked through innovative EHR and health IT platforms to achieve seamless and comprehensive medicine.

Through our integrated EHR, practice management and interoperability solution, as well as our edgeMED Essenatial revenue cycle management (RCM) and IT services, ACOs can experience the robust integration, usability, financial performance and point-of-care workflows necessary to deliver evidence-based, long-term, coordinated care. 

With a physician infrastructure built for long-term success, we provide the model environment for coordinated care.


Through the National Committee for Quality Assurance (NCQA) patient-centered medical home (PCMH) quality reporting incentive model, healthcare communities strive to increase patient quality of care by fostering a strong relationship built on coordinated care and quality outcomes rather than episodic needs and procedures. The NCQA offers a recognition program for clinicians and sites to receive status as a PCMH level I, II or III.

Our EHR solution, and its data-exchange, reporting and patient portal capabilities, has received an NCQA PCMH auto credit score of 20.5; one of the highest numbers of auto credit points. Credits can transfer to our customers and help simplify and speed the rigorous process of achieving the standards of this national quality recognition program designed to improve care coordination, cost-efficiency and - most of all - patient health.


In addition to our powerful edgeMED Essential revenue cycle management (RCM) and edgeCARE pro-active IT monitoring and remediation services, our EHR solution is built on a flexible and adaptable Provider Infrastructure that seamlessly connects your hospital-based health system, community health center (CHC), rural health clinic (RHC) or other type of enterprise, to build a community patient health record and deliver effective, coordinated care.

Regional extension center


Our EHR offering is an ideal health IT solution to facilitate the meaningful use of electronic health records (EHRs) in communities across America. We recognize that better healthcare does not just come from the implementation of our EHR solution itself, but through the exchange and use of health information to best impact clinical decisions at the point of care or wherever decisions affecting care are being made.

As a regional extension center, you too have the best interest of your community's physicians and practice leaders at the forefront, while needing to sustain a reputable business model.

Accordingly, our EHR solution, Prime Suite, been named a preferred technology solution by the following RECs:

  • South Florida Regional Extension Center (SFREC)
  • NYC Regional Electronic Adoption Center for Health (NYC REACH)
  • The New York eHealth Collaborative Regional Extension Center
  • The Iowa Health Information Technology Regional Extension Center (HITREC)
  • The Alaska eHealth Network (AeHN)
  • The Massachusetts e-Health Institute
  • The Georgia Health Information Technology Regional Extension Center (GA-HITREC)
  • Pennsylvania’s two Regional Extension Centers
    • PA REACH East 
    • PA REACH West
  • Colorado Regional Extension Center (CO-REC)
  • Vermont Information Technology Leaders, Inc. (VITL)

Expert Health Practice Management Implementation | Best In Class Service & Support


Expert Health Practice Management Implementation | Best In Class Service & Support


fast ROI


Since our solutions are cloud-based, there is no hardware to buy, equipment to install or software license to manage, dramatically reducing cost of implementation. The low cost of implementation, decreased IT requirements and quick training will provide your organization with a much quicker return on investment than traditional client-side server systems.

Prime Suite is extremely doctor friendly. It seems to be written by doctors, for doctors, rather than written by information technologists.
— Alan Scheinbach, DO at Massapequa Heart Group | 12 Providers | Seaford, NY | Prime Suite Since 2007


Upon sign-up, practices are assigned a dedicated account manager. The account manager is available via phone or email and is responsible for facilitating the implementation of the system, coordinating on-site or online training, and answering any questions about the PM/EHR.

We pride ourselves on supplying best-in-class service and support. With dedicated account managers, fast response time and an expert team, our #1 goal is to ensure the success of your practice. 


As a "Gold Certified" distribution, installation, training and implementation partner of the Best in KLAS winning Greenway Prime Suite system, edgeMED's implementation and support expertise will help you maximize your investment and realize the full benefit of your system, and more. Join the thousands of other successful practices that have selected edgeMED as their healthcare and IT solution partner.

View customer success stories with the Prime Suite solution...