Software Service and Support
It can be quite confusing when searching for a company that handles billing, reimbursement, management reporting, accounts receivables tracking, collections, scheduling, scanning solutions, Electronic Health Records and more. One could spend years trying to view different companies and what they offer. In addition, there exists great disparity in system pricing and performance. When choosing a company, the decisive factor should be based on the quality of service and support it provides.
EXCELLENT SERVICE and SUPPORT are the primary ingredients to insure your investment.
edgeMED's reputation for immediate software response is well known and is the main reason for our success. Too many practices initially look at the lowest priced products, only to end up having to pay to change systems due to poor support and features. It is our goal to make your purchase with us your last.
edgeMED software is backed by an experienced Software Support Department that offers:
- Unlimited phone support of edgeMED software.
- Onsite or on-line training.
- Online Customer Help Desk.
- Ongoing updates and enhancements to the edgeMED software.
- Online help manual located throughout the system.
