Automated Patient Calling

Automated Patient Calling
ReminderPro is not just a reminder program, it's an automated business tool you can use to expand and enhance your medical practice. Not only can you remind patients of appointments, but you can also acquire information to better serve their needs. And the best part, it's all your voice.

ReminderPro is a friendly, interactive computer telephony calling system that delivers telephone messages automatically. Enhance customer relations and raise kept appointment rates and productivity with ReminderPro.

Listen to a sample message:

		Listen to "Immunization Reminder"
		Listen to "Past Due Alert"
		Listen to "Standard Appointment"

Product Features

Voice recognition: In addition to pressing the touch-tone options on their phone, people can speak their choices (for example, "To confirm your appointment, press or say 3."

Powerful Message Maker: Lets you build customized data-driven messages that can also include additional information such as directions to your office, new products or services offered, special instructions, or any important information you wish to include.

Customized touch-tone response options provide detailed reports and telephone survey capability: Assign up to 10 different touch-tone response options for each message. "Status" option allows you to assign the description of your choice to any touch-tone response for custom Call Results reporting. "Jump" option allows people to use their touch-tone phone to access only the additional information they need. Both of these touch-tone response options give you the capability to create message "trees" and conduct telephone surveys automatically.

Complete call session archive: Call session reports are archived and can be printed for any date range.

Completely automatable operations: Include options for automatic daily data import, automatic generation and activation of daily call sessions with customized calling times for each day, and automatic daily delivery of email messages.

Advanced System Security: System Security options allow you to restrict or limit access to ReminderPro, helping prevent unauthorized setup changes and assisting with HIPAA compliance.

Industry standard technologies provide unparalleled compatibility and call-handling: The finest hardware available (such as Intel® voice hardware), coupled with Microsoft's TAPI standard, ensures exceptional accuracy in message delivery, excellent voice quality and future compatibility. The program handles virtually any type of telephone response; fax machines, operator messages, answering machines, and more.

Enhanced name pronunciation options: Record names in your own voice, use "you" for unrecorded names, access the prerecorded library of over 38,000 names, or allow the built-in text-to-speech option to pronounce names automatically.

Detailed family messages: Combines duplicate calls to a single household into one call and includes appointment details for each person.

Unlimited language/dialect capabilities: All messages, greetings, and phrases can be recorded in as many languages (or dialects) as you require; perfect for matching demographics with messages.

Works with standard phone systems, no separate phone required: Connect to ReminderPro easily from your existing telephone to record, play back, or change greetings, names, and message elements.

Guaranteed compatibility with quality schedulers, databases, and management software: Custom Data Import program safely transfers data into ReminderPro from your scheduler or management software and schedules personalized calls automatically.

ReminderPro Enterprise provides a single low-cost solution for multiple locations: Purchase of low-cost Multi-Site Utility for each additional location provides remote access to incoming messages as well as automated reporting to each location via fax or email.

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