By Joanne Finnegan @ Fierce Healthcare
No-show patients are a major frustration for many physician practices, causing a loss of revenue and gaps in scheduling.The stakes are high: No-show patients could cost practices billions in revenue nationwide, according to one recent report. Other strategies practices have used to help ensure patients show up is to charge them a fee for missed appointments and to use online scheduling to allow patients to book their own appointment.
More than 90% of medical practices use reminders to help prevent patient no-shows, a new poll by the Medical Group Management Association (MGMA) found. Practices are relying on technology to communication with patients, with more than half of practices using a combination of emails, texts and phone calls to remind patients about their appointments.
Read the entire article at: Fierce Healthcare