With automated phone calls, e-mails, and text messages, you can create targeted patient outreach campaigns to expand and enhance your medical practice. Our interactive, automated solution will raise productivity, while serving the needs of your patients – all without the sacrifice of precious staff or physician time.
With automated phone calls, e-mails, and text messages, you can create targeted patient outreach campaigns to expand and enhance your medical practice.
Our automated services will improve practice revenue by reducing no-shows and filling in cancelled appointments with walk-in or waiting list patients. In addition, patients will welcome the convenient and timely communications from your practice.
Listen to a sample message:
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Listen to "Immunization Reminder" |
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Listen to "Past Due Alert" |
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Listen to "Standard Appointment" |
Patients expect prompt, personal attention when they visit your office. With our program handling routine calls, you will have more quality time to offer them. With control over your schedule, patients spend less time waiting and receive better service. People appreciate timely reminders about important services and follow-up appointments. Our friendly, interactive communication shows patients that you care.
Missed appointments disrupt your schedule and can cost your practice thousands of dollars each year. Those who receive a telephone reminder are far more likely to make their appointments or notify you if they need to reschedule, thus allowing you to schedule others. By calling patients with friendly appointment reminders and important information, they will appreciate the service and you gain control over your daily schedule.
By automating reminders and other routine calls, keeping track of calls that are busy or unanswered has never been easier. Our solution never fails to call back later or document a result of a call attempt. It can place calls after hours when your patients are more likely to be at home and receive your call. In addition, it is never distracted by other tasks, so you can rest assured that all your calls will be made. In addition, instant detailed reports provide a valuable audit trail of all patient contact.
Our automated patient calling software can be utilized via a web-based system or can be stored locally in your office.
Web-Based Subscription Model
Local Model
Learn more about how edgeMED’s automated messaging solution can automate your appointment reminder system, reduce no-shows and ease staff workload. Contact us today to get more information.
